Novis offers a range of specialisedservice in support of our pressure care, patient handling and specialist bedding products.
In-house product repairs and service by factory trained technicians
Technical training for in-house maintenance staff
On-site service options (limited locations)
Industry leading warranty programs
All products are returnable for a full refund of the invoiced price (excluding freight) when returned within 14 days of delivered date with a 20% restocking fee, unused and in re-saleable condition. The purchaser is responsible for all return freight charges.
If you receive a product that is defective or has been damaged in transit, contact Novis immediately on 1300 738 885 or firstname.lastname@example.org the relevant details.