Novis is renowned for high levels of product availability and responsive delivery services.

Our state-of-the-art distribution and enterprise management systems help our customers lower costs and increase productivity. Combined with our product knowledge and clinical expertise, Novis is the partner of choice for the premium Australian healthcare manufacturer and distributor.

Operational Infrastructure

• SAP management software for customized stock and account management system; best practice supply chain management
• state-of-art warehouse facilities and management systems
• in-house assembly, service and repair; dedicated technical support teams
• established distribution partners for next day national delivery
• deep stock holdings across multiple stock locations around Australia
• serial number and barcode driven stock management
• scalable storage solutions to manage varying sales forecasts

Distribution Capabilities

• dedicated distribution centre with state-of-art warehouse facilities and best practice supply chain management
• streamlined distribution capabilities linking manufacturer direct to market
• collaborative partnership approach to successfully manage product logistics and availability in line with consumer demand
• drop shipping capabilities – dealer branded order direct shipping to customers with live online tracking capabilities

Product Management

• customised product development and white label custom brand management
• industry leading warranties backed by service and repair guarantees
• dedicated product management team using best practice processes and risk management plans
• Asia based sourcing and Quality Assurance team
• “Stage Gate” program management system resulting in improved product innovation, accelerated product development and speed-to-market
• established relationships with leading international manufacturers and recognised brands

The Novis Value Proposition

• benefit from the extended buying power and established infrastructure capabilities of an integrated group network
• benefit of single procurement/provider relationship coupled with knowledge of experienced local sales force – seamless transition from manufacturer to end-user
• solid brand reputation and consistent market exposure – extensive customer base; established industry relationships; strong marketing commitment
• specialised service strategy – in-house product repairs and service, on-site training and education
• clinical expertise and industry leading training programs – superior understanding of clinical applications and patient outcomes
• streamline operations and reduced costs without compromise to product integrity or patient care