Our IT Support have implemented the ticketing system for our IT related issues. Heres how it works: You email your issue with a screenshot to the email address techsupport@novis.com.au A ticket will be created automatically. One of the IT staff will pick it up once it reaches the top of the line. Any request not on the ticketing system will not be handled as a priority. We strongly recommend to submit your ticket via techsupport@novis.com.au.
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