NORM, Novis Online Rental Management is a web application built to manage rental orders and their associated assets from end to end. It’s targeted as a larger organisation which needs an easy way to place their orders to hire equipment. The main target market is Aged Care facilities and hospital. WORKFLOW SUMMARY RENTAL START Customers are assigned login by Novis to log into NORM to place orders. Novis admin checks order, connect customer if any question/issue A Novis driver assigns the rental order they see on their NORM job page to deliver This Novis driver goes to the warehouse and selects the appropriate asset to assign it to himself for the rental order This Novis driver goes and delivers the asset to the customer within KPI (4 hours) This Novis driver installs asset (equipment) and obtains customer signature to acknowledge the rental order is delivered The job is now active, ie Novis starts charging for the rental equipment based on pre-agreed daily/weekly / monthly rate The job is invoiced at the beginning of each calendar month for the previous calendar month consolidated rental usage This monthly invoice report will be sent as an excel file to the customer to check and approve all entries are correct within 3 working days Customer approves charges appear in the Monthly Invoice Report. Novis creates a SAP invoice and emails to the customer for payment. RENTAL END Customer log into NORM, locate the rental order they want to close Customer opens the rental order, click stop rental This initiates a new job appears in the jobs section for Driver A Novis driver assigns the pick up for himself This Novis driver goes to the customer within 1 working day to pick up the asset This Novis driver obtains the signature from the customer to acknowledge the job is done and the asset has been collected This Novis driver brings the asset back to Novis clean bay in the warehouse for the cleaning procedure The asset is released to NORM system as an available asset for a future rental. STRUCTURE NORM is made up of these main Modules: Products Warehouse Customer Rentals Reports Driver User Management NORM is created in the Laravel PHP environment. It is hosted in AWS for maximum security and uptime. MODULES Following is the brief expiation for the modules: Products: Following are the options under the Products tab: Products Management View Group Add Group Edit Product Asset History Asset Availability Products: The first Module is Products. Here we can manage the products as we can add/edit/view products. There is also a hierarchy for the additional product. We can save the category and subcategory to it. Following is the screenshot for the Add new product. View Product: You can check all the products here. Also, data is shown in the data tables with the proper pagination. If we click on any product it redirects us to the edit product page with the selected product. At there we can edit and update the product. You can also add new assets and assets there. Following is the screenshot for the Edit page: Following is the screenshot for the View Page: Asset history: There is one more tab inside the Products i.e. asset history. Here we can check the asset for the particular product. Warehouse: It includes asset requests for rentals Here is also the Allocate asset button by which we can transfer the assets. Customer: Following are the options under the Customer tab: View All group Add Group Edit Group Contacts View Contact List Add Contact Product Assignment Price List View All Groups: Here we can see all the registered group in the Novis. Add Group: Here we can add new group for the Novis. Edit Group: After adding group, we can found edit group tab. Here is a dropdown available for the groups. We can select and do our required changes in that. We can also add facility and ward inside it. Contacts: This option has further two options. One for add and second for view Here we can add and delete our contact list. Following is the screenshot for Add Group Account. Following is the screenshot for Edit Group Account. Product Assignment: Here we can assign a product and also the Daily rate to the particular group. We just need to click on the product and then click on the Assign Product button. This will assign a product. Price List: Here first we got the dropdown for selecting the group. After that when we select the group it redirects us to another page. This page shows us the price list for the allocated products. Rentals: This has the following dropdowns: Start a Rental Rentals Start a Rental: We can add a Rental in this section. When we open the Start a rental section it shows us the dropdown for the groups. When we select the group it redirects to the Start a rental screen. Here we can add a new rental. For this, we have to add Facility, ward and other required details. After that, we can click on the confirm the rental request. Rentals: This section has all the rentals in a table format with the rental number at the start. If any driver is allocated then the driver name is listed else it’s left blank. By click on a rental number we can go to that rental and can print/stop the ongoing rental Reports: This has the following dropdowns: Rental Report Monthly Invoice Rental Report: This has all the rentals report in the data tables. This section has all the required data i.e. Job id, Facility name, Ward, Product, status and more on. We can also search in this section Monthly Report: This can be used to get information about the particular group. We can also export the data in the excel files. Driver: This has the following dropdown: View Active Jobs: View Active Jobs: This shows all the active record for the jobs. Here the driver can accept a new job request and also cancels it. The accepted job is shown under the My Jobs section. User Management: This has the following dropdown: Users View Users Create Users Roles View Role Create a Role View Users: Here all the users are listed along with the user level and role. Create User: Here we can add a new user and also specify the user role. View Roles: Here all the roles are listed for the users. Create Roles: Here we can create a new role for the user.
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