Dealers contribute to the majority of the Novis revenue. A dealer is a reseller of Novis products - it may be the complete range or a special range based on the agreement between Novis and the dealer. Dealers are divided into groups based on the previous financial year annual spend, with each level offered a unique pricing discount structure and rebate offer. Over and above pricing, however, each group will be offered unique marketing or promotional opportunities. Regional Managers will support Platinum and Gold dealers, with the Customer Service team being the primary responsibility for servicing Silver dealers. Platinum (Annual purchases over $50K) Platinum price list and rebate program Platinum only promotions First to know about new product releases Listing in ‘where to buy’ section on Novis website Novis.com.au online membership Gold (Annual purchases between $10-$50K) Gold price list and rebate program Gold only promotions Listing in ‘where to buy’ section on Novis website Novis.com.au online membership Silver (Annual purchase under $10K) Silver price list and rebate program Silver only promotions (predominantly on aids for daily living, seating and positioning and mobility sent via email) ALL PRICE LISTS (INC DEALERS AND RRP) ARE HERE We offer the following percentage discount and benefits off published recommended retail pricing per product to all of our partners. The pricing is applicable irrespective of volume purchase and will apply for all purchases other than when we offer promotional pricing offers. Products Silver Partners Discount % Gold Partners Discount % Platinum Partners Discount % Novis Brand Product 20% 30% 40% Etac Brand Product 20% 30% 35% Local Supply Product 20% 25% 25% Sentech Brand Product 15% 20% 25% Spare Parts (All Brands) 20% 25% 25% Discount Structure Silver partners are eligible for Gold benefits should there sales grow beyond $10,000 per annum (excludes delivery costs, spare parts and service). Sales will be reviewed at the end of each month, with the transition to Gold partnership immediately the following month. Gold partners are eligible for Platinum benefits should there sales grow beyond $50,000 per annum (excludes delivery costs, spare parts and service). Sales will be reviewed at the end of each month, with the transition to Platinum partnership immediately the following month. Rebate Program To reward our valued customers, we have implemented a rebate program based on the growth targets outlined below. Growth will be calculated from total spend with Novis Healthcare during the financial year. Products that are eligible for rebate are included on the attached price list. Please note, rebates will only apply to customers current on their 30-day account. Rebates will be paid annually, within 30 days of the end of each financial year. Any rebate amount will be paid directly via bank transfer, and will not be deducted from a company invoice or corporate account. Growth Targets Per Year Gold Partners Rebate % Platinum Partners Rebate % 10% 1.0% 2.0% 25% 2.0% 3.5% 40% 3.5% 5.0% 50% 5.0% 6.5%